Shipping policy
Last updated: September 10, 2026
At Letstalkora, we work to process and deliver your order as quickly as possible.
1. Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully received.
During periods of unusually high order volume, promotions, holidays or other peak periods, processing may take approximately 3–5 business days or longer in exceptional circumstances.
Processing time is separate from shipping/transit time.
2. Estimated Delivery Time
Our standard estimated delivery time is:
7–14 business days
Delivery times are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Transit times may vary depending on:
- Destination country;
- Local carrier operations;
- Customs procedures;
- Weather conditions;
- Public holidays;
- High shipping volumes;
- Carrier delays;
- Incorrect or incomplete delivery information;
- Circumstances outside our reasonable control.
3. Tracking
Where available, tracking information will be provided by email after the order has been processed and the tracking number becomes active.
Tracking information may take some time to update after the initial shipment information is created.
Some tracking systems may display limited information while the package is moving between logistics facilities.
4. Incorrect Address
Customers are responsible for providing accurate and complete delivery information at checkout.
If an order is returned, redirected or requires additional shipping because an incorrect or incomplete address was provided by the customer, the customer may be responsible for any additional shipping costs, where permitted by applicable law.
Please contact us as soon as possible if you notice an error in your delivery information.
Once an order has entered the shipping process, we may not be able to change the delivery address.
5. Delayed Orders
If your order takes longer than the estimated delivery timeframe, please contact our support team so that we can investigate the shipment.
Estimated delivery times do not include order-processing time.
We ask customers to allow reasonable additional time for carrier or customs delays before requesting a replacement or other resolution, except where applicable law provides otherwise.
6. Customs & Import Charges
Depending on the destination country, your order may be subject to customs duties, taxes or other import charges.
Where such charges are legally payable by the recipient, they are the customer's responsibility unless otherwise stated at checkout or required by applicable law.
Letstalkora does not control customs processing times.
7. Lost Packages
If tracking indicates that a package has been delivered, but you have not received it, please contact us promptly so that we can investigate with the carrier.
We may request additional information from you, including confirmation of your delivery address and information regarding whether other household members, neighbors or building reception may have received the package.
8. Contact
Letstalkora Customer Support
Email: infoletstalkora@gmail.com